103 E. State St. Alliance, OH 44601
Phone: 330-821-7616
Fax: 330-821-8009
Email Us

Registration

PAYMENT IS EXPECTED PRIOR TO THE CLASS DATE. Once registered (online, on the phone, in person or via mail), we can send an invoice to your facility for payment, you can send a personal check (two weeks in advance) or we also accept Visa, MasterCard, and Discover. Credit card payments must be called into our office or can be paid in person as well. You cannot pay online with a credit card - you will need to call us or stop into the office. We can send you a receipt via email, or mail if requested.

CNA Class - Independent students - you must pay prior to the first day of class. You can make payments prior to the beginning of class, but payment in full must be made prior to the first day in order to start class.

Students being sent by a facility (facility pay) - it is preferred that students are paid for in a timely manner - no longer than 10 business days from the date of the invoice sent. If more time is needed in issuing payment due to corporate, etc., please contact Meghan and let her know when payment will be expected. CNA payments for a class must be made in full prior to scheduling students for the next class.

CANCELLATION POLICY:

For all programs (not including CNA or TTT): Cancellations two weeks or before will receive a full refund OR a full credit that can be used for another program/class within 6 months of the date of the original program. Cancellations less than two weeks before the program date will receive a refund minus a $25.00 processing fee OR a full credit that can be used for another program within 6 months of the date of the original program. If you cancel a second time, no refunds or credit will be issued. Cancellations the week of the program will receive a refund minus a $50 processing fee OR a full credit that can be used for another program within 6 months of the date of the original program.

Cancellations for CNA students– including those sent from a facility are as follows:
Two weeks or before can receive a full credit OR refund (minus a $50 processing fee) for another class within the same calendar year of the original class. Cancellations THREE business days (no weekends) before the start of class can receive a refund minus a $250 processing fee OR a full credit that can be used for another class within the same calendar year. If you cancel Tuesday - Wednesday before class starts, no refunds are given, but you can possibly receive a credit for the same calendar year, depending on the circumstances for cancellation. However, if you have cancelled or changed classes more than twice, no refunds or credits will be given

Train the Trainer (TTT) - Once you have been approved for the program, you can cancel, but we reserve the right to charge you a processing fee depending on the amount of work to get you approved. Once your application has been approved and paid for, upon cancellation - please see below;
Two weeks or more - $50 processing fee OR a full credit for a class in the same calendar year
Less than two weeks - $100 processing fee OR a full credit for a class in the same calendar year
The week before class starts – Two business days before class starts – no refund, no credit

However, if you continue to cancel your registration for TTT, after 12 months from date of approval, your registration payment is no longer refundable or usable as a credit.

HOWEVER! for ALL programs - No refunds will be issued one day prior to the class start date or after class has begun. Full payment is expected for the seminar if the participant does not attend---your registration is your financial commitment!! If something happens the day of the program and you are not able to attend, contact Meghan at the office via phone or email (accountsatc@tatci.com) and a possible partial credit may be available depending on the circumstances. You must reach out however - if you don't, you are considered a no show and no credit will be given. This policy does NOT apply to CNA students as we have limited availability in our classes each month and a student who doesn't show has taken a spot away from a student who may have come to class.

Please note all NSF checks returned will have a $35.00 fee added to the balance of the account. You must make the check good within 24 hours or we will contact the local authorities. Thank you!

NOTE: *CNA Registrants-please note you must sign our application prior to the beginning of class, please contact the office to arrange for us to get one to you. Please do not register on line for this program. Thank you!

Ways to Register:

Register by Mail to 103 E. State St. Alliance, OH 44601
Register by filling out the form below
Call into the office with a credit card - we take Visa, MasterCard, and Discover.

Online Registration

Please be sure to fill in a correct name, address, phone number and email address otherwise your registration may end up in our SPAM file and we will not receive it. Thank you!

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Contact

The Alliance Training Center
103 E. State St.
Alliance, OH 44601-4933

Phone: 330-821-7616
Fax: 330-821-8009
Email: alliancetrainingcenter@tatci.com